About DBA Services SQL Server Data Platform Specialists
DBA Services is a team of Microsoft Certified SQL Server database administrators, specialising in the management, maintenance, support and performance tuning of Microsoft SQL Server environments.
Our DBAs have over 20 years experience across a wide diversity of industries including finance, superannuation, eCommerce, Recruitment (and many more) towards delivering a superior quality of support services to our clients. We’re passionate about the work we do and take genuine pride and full responsibility of the SQL Servers that are in our care and under our management.
Take comfort in the knowledge that our in-house systems are continually monitoring your SQL servers, and automatically triage events to ensure that priority support matters are automatically escalated to our 24*7*365 On-call DBAs, while non-critical events are ticketed and queued for actioning next business day to save your business money.
Microsoft SQL Server Database Administrators Don't trust your data to anyone less...
MCSE: Data Platform
Microsoft accredited with over 20 years industry experience supporting SME and large enterprise SQL Server infrastructures.
MCSE: Enterprise Administrator
Over 20 years experience in management of large-scale government and Enterprise corporate infrastructures built on the Microsoft technology stack.
VMWare Certified Professional with over 18 years experience in working with VMWare’s virtualisation technology.
The DBA Services Team We’ve put specialist SQL Server DBAs within the reach of any business.
Our DBAs bring together years of industry experience in the management of enterprise-scale database infrastructures such as Dominos, Navman, Super Retail Group, QSuper and Qantas - applying the same advanced systems of SQL Server administration as used by some of the world’s largest financial institutions, and implemented into each of our managed SQL Services clients, both large and small.
Engaging our services has also been greatly simplified. Aside from the obvious (remote access), we work closely with our client's existing infrastructure support teams and in-house DBAs, to become a natural extension to their support capabilities - with the added benefit of a 24*7*365 DBA business that can also take care of your out-of-hours support needs.
About the Founder Sia Shamsai
Over the past 20 years I've worked with businesses such as Dominos, QSuper, Qantas, Super Retail Group and many others to ensure that their SQL infrastructures are correctly designed, configured, monitored, performance tuned and maintained using industry best practice methodologies, and a focus on recoverability and DR solutions that meet or even exceed the business' requirements for RTO and RPO.
With a passion for SQL Server performance tuning, and more recently diving into big data analytics and business intelligence systems, my mission for DBA Services has always been to provide businesses of any size or SQL Server complexity, with a cost-effective solution for accessing the same specialist SQL Server skillset and technologies for their business, as used by some of Australia's largest SQL infrastructures.
DBA Services has grown to become an internationally recognised provider of SQL database administration services, supporting businesses all over the world (UK, China, US, Europe, New Zealand and across Australia) with a core philosophy and corporate culture to always fully own any issues which may be underpinned by a SQL Server, and work closely along side our clients and their support teams to see problems through to resolution.
What Sets Us Apart
At DBA Services, we understand how crucial your SQL Server is, and that protecting and monitoring it can be costly, especially for a growing business. This is where DBA Services comes in. We serve as a natural extension of your existing IT team, protecting your SQL server infrastructure, but at a fraction of the cost of a full-time DBA.
We’ve looked after some of the most operationally intensive SQL server infrastructures and have the knowledge and experience to get the right solutions in place to help your business achieve its outcomes. Our agentless monitoring and alerting systems leverage SQL Server’s native capabilities to communicate issues, then are automatically triaged and escalated as required by our in-house SQL response systems.
No Lock-in Contracts, Complete Transparency, Detailed Reporting
We've made our remote DBA support and Managed SQL Server services even more accessible with simplified engagement models that allows you to protect your SQL Servers from as little as 2hrs per month.
With comprehensive work reports, detailed out in 15 minute billable increments (no 1hr minimum), your business only ever pays for the support it needs.
Full Ownership, Complete Responsibility
Our team takes full ownership and responsibility for the care of your SQL Servers. We take SQL service failures very personally (in the healthiest way possible that is) and work very hard not to ever have any of our managed SQL servers “drop the ball”. Our monitoring is designed to keep our fingers on the pulse of your SQL servers, with our proactive reviews specifically geared at catching emerging issues before they impact your business.
So if you’re looking for a DBA that genuinely cares about the quality of work they provide (and not just end up as another ticket in a support queue), then come and have a obligation-free chat with us today!
Why Clients Work With Us
A while ago we had serious database locking issues while trying to integrate transactions into our ERP system. We investigated, involved our support partner and later even the vendor. After 6 months of no success (and very unhappy users) we involved DBA Services in trying to get to the bottom of the issue. It didn't take them long to pinpoint that a specific index in our database was not performing optimally and recommended to recreate it. After the change, an integration that timed out after 15 minutes completed in less than 10 seconds!
Our environment is extremely complex and years of bad practices have resulted in many issues which we were unable to explain. We are on the road to recovery now and one of the best things we could have done is to outsource our database environment to DBA Services. It has been an absolute pleasure working with professionals like Sia and his team and they have absolutely surpassed all expectations. They definitely come highly recommended.
Sia is super professional and a delight to work with. Highly recommend his services. DBA Services service standards and depth of knowledge is an order of magnitude above other service providers we have worked with in this space.
I would regard DBA services as a superior provider of Database services. They demonstrate exceptional professionalism and are truly focused on your business outcome. They are a sensational team.
DBA Services P/L continues to be an excellent service provider with superb problem solving and solution creation talent.
Excellent enterprise-grade database services. I would not look anywhere else for in-depth SQL consulting, replication, high availability or troubleshooting services. DBA Services assisted with improving the database performance and resilience for a major ERP project of ours. Highly recommended.
DBA Services provide AccountAbility with professional, timely and practical advice and service in optimizing the configuration of our web and database servers in Australia and the UK.
Their work is of high quality, but still represents great value for money. They have exceeded our expectations
DBA Services was selected to provided GMH Systems Pty Ltd with SQL consulting services. The initial brief was to review and make recommendations on our SQL Server infrastructure and assist in achieving best industry practice in this area.
To date Sia Shamsia our DBA Services consultant has proven to very knowledgeable and professional providing outstanding service and assistance. We have now extended our brief to include security and ongoing maintenance services across all our servers.
We would not hesitate to recommend DBA Services to any company large or small that requires professional services delivered to the highest quality.
DBA Services is professional in their conduct and prompt in their correspondence. Their ongoing support has ensured our database systems are as efficient and reliable as possible.
Ready to benefit from a faster, more responsive SQL Server? Do you have further enquiries about our flexible support plans? Whatever the need, don’t hesitate to contact DBA Services. We’re ready to boost your business’ productivity with proactive, scalable SQL Server database administration and support services. We typically respond within minutes.