PERFORMANCE · SUPPORT · AVAILABILITY

MANAGED SQL SERVER SUPPORT PLANS

Proactive SQL Server Management from
just $312 / month.

Specialist On-Demand SQL
Server Support

Access specialist accredited SQL Server database administrators, for a
fraction of the cost of a full time technical resource!

DBA Services offers both on-site and remote database administration services. Our remote DBA service plans are geared to cater for any size of SQL Server database infrastructure, and provide your business with experienced SQL Server database administrators at a fraction of the cost of hiring an in-house technical specialist, so you pay only for the support you actually need.

Our remote DBA services include on-call DBA support, 24 hours a day, 7 days a week, 365 days a year! We also offer on-site support services in half-day and full-day packages, and a flexible range of remote support packages including our fixed price SQL Server health checks which have a proven track record for finding 98% of all SQL service mis-configurations. All our service engagements provide detailed work reports including any recommendations or remediation activities performed. Managed SQL Service engagements also provide monthly reporting including environment reviews and incident summaries for the past support period.

Scroll down to view our managed SQL support packages.

For ad-hoc engagements we offer the following services at the below support rates. We welcome you to select your ideal package
for the list below, or for any queries (pun intended) about which package might be best for your business, feel free to get in touch
with our team.

Services Description

  • 24*7 On-Call DBA Service (Monitoring & Incident Response)
  • Ad-hoc Business Hours Support Rate (2hrs minimum)
  • Ad-hoc After-Hours Support Rate (2hrs minimum)
  • On-Site Support (Half Day)
  • On-Site Support (Full Day)
  • FULL SQL Server Health Check
  • Instance-Only SQL Server Health Check

Rate (ex-GST)

  • $249 / Month
  • $160 / Hour
  • $288 / Hour
  • $1,399
  • $2,499
  • $1,199
  • $899

Business Hours Support Plans

Our business hours support packages provide your business with SQL server monitoring and priority incident response services over our ad-hoc client engagements. Our cost-effective hourly rates also take into consideration the scale and volume of work your infrastructure is likely to generate with cheaper hourly rates available in our higher packages.

DBA Core

$312 1 Month
  • 2hrs Proactive Support
  • $156/hr Support Rate
  • Up to 2 SQL Instances
  • Monthly Incident Report

DBA Bronze

$608 1 Month
  • 4hrs Proactive Support
  • $152/hr Support Rate
  • Up to 4 SQL Instances
  • Monthly Incident Report

DBA Silver

$1,152 1 Month
  • 8hrs Proactive Support
  • $144/hr Support Rate
  • Up to 8 SQL Instances
  • Monthly Incident Report

DBA Gold

$1,632 1 Month
  • 12hrs Proactive Support
  • $136/hr Support Rate
  • Up to 12 SQL Instances
  • Monthly Incident Report

DBA Platinum

$2,560 1 Month
  • 20hrs Proactive Support
  • $128/hr Support Rate
  • Up to 20 SQL Instances
  • Monthly Incident Report

Comprehensive 24x7 Support, +$199 / MTH

Need 24*7 support coverage? Boost any standard support package with our on-call / pager escalation service for just $199
(ex-GST) , and keep your business protected 24hrs a day, 7 days a week!

DBA Core+

$511 1 Month
  • 2hrs Proactive Support
  • $156/hr (Business Hours Rate)
  • $281/hr (P1 Support & After-Hours Rate)
  • Up to 2 SQL Instances
  • Monthly Incident Report

DBA Bronze+

$807 1 Month
  • 4hrs Proactive Support
  • $152/hr (Business Hours Rate)
  • $274/hr (P1 Support & After-Hours Rate)
  • Up to 4 SQL Instances
  • Monthly Incident Report

DBA Silver+

$1,351 1 Month
  • 8hrs Proactive Support
  • $144/hr (Business Hours Rate)
  • 259/hr (P1 Support & After-Hours Rate)
  • Up to 8 SQL Instances
  • Monthly Incident Report

DBA Gold+

$1,831 1 Month
  • 12hrs Proactive Support
  • $136/hr (Business Hours Rate)
  • $245/hr (P1 Support & After-Hours Rate)
  • Up to 12 SQL Instances
  • Monthly Incident Report

DBA Platinum+

$2,759 1 Month
  • 20hrs Proactive Support
  • $128/hr (Business Hours Rate)
  • $230/hr (P1 Support & After-Hours Rate)
  • Up to 20 SQL Instances
  • Monthly Incident Report

SQL Server Project Support - Blocks of Hours

Block of Support Hours (includes everything except the price)

  • Block of 20 Support Hours.
  • Block of 40 Support Hours.
  • Block of 60 Support Hours.
  • Block of 80 Support Hours.
  • Block of 100 Support Hours.

Valid months

  • 2 Months
  • 3 Months
  • 4 Months
  • 5 Months
  • 6 Months

save $$

  • $3,200 $2,560 ex-GST (Save $640)
  • $6,400 $5,120 ex-GST (Save $1,280)
  • $9,600 $7,560 ex-GST (Save $2,040)
  • $12,800 $9,840 ex-GST (Save $2,960)
  • $16,000 $11,800 ex-GST (Save $4,200)

Rate (ex-GST)

  • $2,560 ex-GST
  • $5,120 ex-GST
  • $7,560 ex-GST
  • $9,840 ex-GST
  • $11,800 ex-GST

Let's Talk!

Why not give us a call to have an obligation free chat with one of our experienced SQL Server database administrators to find out how our support solutions can help your business to maximise the return on your investment in SQL Server.

Why Clients Work With Us

NOT SURE WHICH SQL SUPPORT PLAN IS RIGHT FOR YOUR BUSINESS? WHY NOT GIVE US A CALL TO SPEAK WITH ONE OF OUR EXPERIENCED FIELD ENGINEERS? WE CAN’T WAIT TO MAKE YOUR SQL SERVERS PERFORM BETTER!

Contact DBA Services

We typically respond within minutes.

Contact Us

Professional SQL Server Database Administration Services, because we believe every business deserves to have a specialist DBA.

QAssure # 16602. GITC #Q-6452

Office Location
2/67 Dennis Rd,
Springwood QLD,
Australia 4127

Postal Address
PO Box 1208,
Fortitude Valley,
QLD Australia 4006

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