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Performance ● Support ● Availability

Managed SQL Server Support Plans

Increase SQL Server uptime and availability, recoverability and performance with flexible, proactive SQL Server management services. Let us do the work for you.

Enterprise-Grade SQL Server Support & Management

No matter the support plan, your business gains access to the same advanced systems of database management and support as used by enterprise-scale SQL infrastructures; industry best-practice maintenance plans, solution designs geared at risk mitigation / high-availability / disaster recovery and ongoing management and monitoring which prevents where possible and responds quickly to the unexpected.

Our managed SQL Server services also come with proactive monthly reviews of mission-critical servers, with options for bi-monthly and weekly reviews for even greater protection and peace of mind.

Ready to enjoy the benefits of managed SQL Server support without paying for more than you need? Check out our variety of flexible plans below.

Specialist On-Demand SQL Server Support Access specialist accredited SQL Server database administrators, for a fraction of the cost of a full time technical resource!

Extended SQL Server database outages can cripple a business and cost thousands in lost productivity, revenue and customer good-will. Keeping such core infrastructure online and operational is critical, and something which our DBAs do best. We also track your SQL Server performance and configurations over time as the needs of your business grow and evolve, implementing tuning adjustments and advising of capacity requirements to keep your database infrastructure performing optimally.

Flexible Support Plans to Suit Your Needs

DBA Services offers both on-site and remote database administration services, with support solutions including SQL server monitoring for health and performance issues, responding to problem conditions as they arise and continuously reviewing the environment for tuning and optimisation opportunities.

Our remote DBA service plans are geared to cater for any size of SQL Server database infrastructure, and provide your business with experienced SQL Server database administrators at a fraction of the cost of hiring an in-house technical specialist, so you pay only for the support you actually need.

Remote DBA services include 24*7*365 on-call DBA support, flexible remote DBA support packages and our satisfaction-guaranteed fixed price SQL Server health checks, which have a proven success rate for identifying problem SQL Server misconfigurations.

All our service engagements include detailed work reports including recommendations and remediation activities performed. Managed SQL Service engagements also provide monthly reporting including environment reviews and work summaries on all activities undertaken during the past support cycle.

Let's Talk!

Why not give us a call to have an obligation free chat with one of our experienced SQL Server database administrators to find out how our support solutions can help your business to maximise the return on your investment in SQL Server.

24x7x365 Managed SQL Server Support

All Managed SQL services plans include no lock-in contracts, month-to-month support with flexible support hour inclusions that can easily be scaled up and down as required. Additional hours are calculated at the standard plan rates, with surplus hours typically carried over into the following month's support cycle. All work is billed in 15 minute increments (so no 1hr minimums).

DBA PLATINUM+

$3,449 exGST/pm
  • 24*7*365 Monitoring and Incident Response
  • Includes 20hrs SQL Support
  • Comprehensive Monthly Environment Reviews
  • Detailed Work Summaries & 15min Billable Increments
  • Additional Hours available as required - calculated at the plan rates.
  • $163/hr (Business Hours Rate)

DBA GOLD+

$2,224 exGST/pm
  • 24*7*365 Monitoring and Incident Response
  • Includes 12hrs SQL Support
  • Comprehensive Monthly Environment Reviews
  • Detailed work summaries in 15 minute increments
  • Additional Hours available as required - calculated at the plan rates.
  • $169/hr (Business Hours Rate)

DBA SILVER+

$1,599 exGST/pm
  • 24*7*365 Monitoring and Incident Response
  • Includes 8hrs SQL Support
  • Comprehensive Monthly Environment Reviews
  • Detailed Work Summaries & 15min Billable Increments
  • Additional Hours available as required - calculated at the plan rates.
  • $175/hr (Business Hours Rate)

DBA BRONZE+

$924 exGST/pm
  • 24*7*365 Monitoring and Incident Response
  • Includes 4hrs SQL Support
  • Comprehensive Monthly Environment Reviews
  • Detailed Work Summaries & 15min Billable Increments
  • Additional Hours available as required - calculated at the plan rates.
  • $181/hr (Business Hours Rate)

DBA CORE+

$574 exGST/pm
  • 24*7*365 Monitoring and Incident Response
  • Includes 2hrs SQL Support
  • Comprehensive Monthly Environment Reviews
  • Detailed Work Summaries & 15min Billable Increments
  • Additional Hours available as required - calculated at the plan rates.
  • $188/hr (Business Hours Rate)

Priority (P1) support is calculated at 1.5x the standard plan rate. After hours work activities are also calculated at 1.5x the standard support rate between the hours of 10pm - 6am, Monday to Saturday and Sundays. All support activities are billed in 15 minute increments

*Prices are listed ex-GST (AUD) for our international clients.

Ad-Hoc SQL Server Support Services

Ideally suited for short term engagements which do not require any ongoing SQL Server support services. Please note that Managed SQL Services clients gain access to a significantly reduced support rate, SLA response times and priority support to ad-hoc engagements.

SERVICES DESCRIPTION

 
Comprehensive SQL Server Health Check
Ad-hoc Business Hours Support (2hrs minimum)
Ad-hoc After-Hours Support (2hrs minimum)
On-Site Support (Half Day)
On-Site Support (Full Day)

RATE (EX-GST)

 
$2,750
$250 / Hour
$375 / Hour
$1,399
$2,499

SQL Server Project Support

Our SQL Server project support options are non-SLA "Blocks-of-Hours" support packages which extended usage periods within which to consume the support hours. The larger the package the more you save!

BLOCK OF HOURS (NON-SLA)

 VALIDITY PERIODSAVE $$
Block of 8 Support Hours.1 Month$2,000 $1,400 ex-GST (Save $600)
Block of 12 Support Hours.2 Months$4,801 $2,025 ex-GST (Save $975)
Block of 20 Support Hours.3 Months$4,801 $3,250 ex-GST (Save $1,551)
Block of 40 Support Hours.6 Months$9,801 $6,027 ex-GST (Save $3,773)
Block of 60 Support Hours.8 Months$14,801 $9,140 ex-GST (Save $5,660)
Block of 80 Support Hours.10 Months$19,801 $12,253 ex-GST (Save $7,547)
Block of 100 Support Hours.12 Months$24,801 $15,366 ex-GST (Save $9,434)

RATE

 
$1,400 ex-GST
$2,025 ex-GST
$3,250 ex-GST
$6,072 ex-GST
$9,140 ex-GST
$12,253 ex-GST
$15,366 ex-GST

Contact Us

Ready to benefit from a faster, more responsive SQL Server? Do you have further enquiries about our flexible support plans? Whatever the need, don’t hesitate to contact DBA Services. We’re ready to boost your business’ productivity with proactive, scalable SQL Server database administration and support services. We typically respond within minutes.