PERFORMANCE · SUPPORT · AVAILABILITY

MANAGED SQL SERVER SUPPORT PLANS

Proactive SQL Server Management from
just $574 / month.

Specialist On-Demand SQL
Server Support

Access specialist accredited SQL Server database administrators, for a
fraction of the cost of a full time technical resource!

DBA Services offers both on-site and remote database administration services. Our remote DBA service plans are geared to cater for any size of SQL Server database infrastructure, and provide your business with experienced SQL Server database administrators at a fraction of the cost of hiring an in-house technical specialist, so you pay only for the support you actually need.

Our remote DBA services include on-call DBA support, 24 hours a day, 7 days a week, 365 days a year! We also offer on-site support services in half-day and full-day packages, and a flexible range of remote support packages including our fixed price SQL Server health checks which have a proven track record for finding 98% of all SQL service mis-configurations. All our service engagements provide detailed work reports including any recommendations or remediation activities performed. Managed SQL Service engagements also provide monthly reporting including environment reviews and incident summaries for the past support period.

24x7 Managed SQL Server Support

Complete peace of mind knowing that your SQL Servers are being monitored around the clock, fully managed and responded to.  Keep your business protected 24hrs a day, 7 days a week! Please note prices are listed ex-GST (AUD) for our international clients.

DBA Core+

$574 exGST/pm
  • 2hrs Proactive Support
  • $188/hr (Business Hours Rate)
  • $263/hr (After Hours 6pm - 11pm)
  • $338/hr (P1 Support & After-Hours 11pm - 6am)
  • Up to 2 SQL Instances
  • Monthly Incident Report

DBA Bronze+

$924 exGST/pm
  • 4hrs Proactive Support
  • $181/hr (Business Hours Rate)
  • $254/hr (After Hours 6pm - 11pm)
  • $326/hr (P1 Support & After-Hours 11pm - 6am)
  • Up to 4 SQL Instances
  • Monthly Incident Report

DBA Silver+

$1,599 exGST/pm
  • 8hrs Proactive Support
  • $175/hr (Business Hours Rate)
  • $245/hr (After Hours 6pm - 11pm)
  • $315/hr (P1 Support & After-Hours 11pm - 6am)
  • Up to 8 SQL Instances
  • Monthly Incident Report

DBA Gold+

$2,224 exGST/pm
  • 12hrs Proactive Support
  • $169/hr (Business Hours Rate)
  • $236/hr (After Hours 6pm - 11pm)
  • $304/hr (P1 Support & After-Hours 11pm - 6am)
  • Up to 12 SQL Instances
  • Monthly Incident Report

DBA Platinum+

$3,449 exGST/pm
  • 20hrs Proactive Support
  • $163/hr (Business Hours Rate)
  • $228/hr (After Hours 6pm - 11pm)
  • $293/hr (P1 Support & After-Hours 11pm - 6am)
  • Up to 20 SQL Instances
  • Monthly Incident Report

Ad-Hoc SQL Server Support Services

Perfectly suited for short term engagements which do not require any ongoing SQL Server support services. Please note that Managed SQL Services clients gain access to a significantly reduced support rate, SLA response times and priority support to ad-hoc engagements.

Services Description

  • Ad-hoc Business Hours Support (2hrs minimum)
  • Ad-hoc After-Hours Support 6pm - 11pm (2hrs minimum)
  • Ad-hoc After-Hours Support 11pm - 6am (2hrs minimum)
  • On-Site Support (Half Day)
  • On-Site Support (Full Day)
  • Comprehensive SQL Server Health Check

Rate (ex-GST)

  • $250 / Hour
  • $350 / Hour
  • $450 / Hour
  • $1,399
  • $2,499
  • $2,750

SQL Server Project Support

Our SQL Server project support options are non-SLA bound blocks of support hours which provide for longer utilisation periods at our best hourly support rate.

Block of Hours (Non-SLA)

  • Block of 20 Support Hours.
  • Block of 40 Support Hours.
  • Block of 60 Support Hours.
  • Block of 80 Support Hours.
  • Block of 100 Support Hours.

Validity Period

  • 2 Months
  • 3 Months
  • 4 Months
  • 5 Months
  • 6 Months

Save $$

  • $5,199 $3,449 ex-GST (Save $1750)
  • $10,398 $6,898 ex-GST (Save $3,500)
  • $15,597 $10,347 ex-GST (Save $5,250)
  • $20,796 $13,796 ex-GST (Save $7,000)
  • $25,995 $17,245 ex-GST (Save $8,750)

Rate

  • $3,449 ex-GST
  • $6,898 ex-GST
  • $10,347 ex-GST
  • $13,796 ex-GST
  • $17,245 ex-GST

Let's Talk!

Why not give us a call to have an obligation free chat with one of our experienced SQL Server database administrators to find out how our support solutions can help your business to maximise the return on your investment in SQL Server.

Why Clients Work With Us

NOT SURE WHICH SQL SUPPORT PLAN IS RIGHT FOR YOUR BUSINESS? WHY NOT GIVE US A CALL TO SPEAK WITH ONE OF OUR EXPERIENCED FIELD ENGINEERS? WE CAN’T WAIT TO MAKE YOUR SQL SERVERS PERFORM BETTER!

Contact DBA Services

We typically respond within minutes.

Contact Us

Professional SQL Server Database Administration Services, because we believe every business deserves to have a specialist DBA.

QAssure # 16602. GITC #Q-6452

Office Location
2/67 Dennis Rd,
Springwood QLD,
Australia 4127

Postal Address
PO Box 1208,
Fortitude Valley,
QLD Australia 4006

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