PERFORMANCE · SUPPORT · AVAILABILITY

SQL SERVER EMERGENCY SUPPORT

2 Hour PRIORITY Support for just $599

[Available on Pre-Purchased Emergency Support Packages Only]
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SQL Server Emergency
Support

Purchase Priority Support and Receive a call
from a Specialist DBA within the hour!

SQL Server database infrastructure sits at the core of your business, supporting everything from business critical user applications through to high transaction volume online ordering systems. Whether you consider the hours in lost productivity of a company’s workforce, or the lost revenue from a defunct online sales system, whichever way you look at it, SQL Server outages are extremely costly to your business.

Previously only available to our managed SQL services clients, DBA Services now offers Emergency SQL Support to external customers through our online ordering system.

Our specialist on-call DBAs are available around the clock to respond to any emergency support requests. Once submitted, your order will be immediately escalated to our on-call paging system, with our DBAs on standby to respond to your call within the hour.

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24*7 On-Call
DBA Support

Your SQL Servers are monitored around the clock, with On-Call DBAs on the standby to respond to any incidents which come through.

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SQL Server
Troubleshooting

Simple or Complex troubleshooting – no technical issues is too big or too small for us to sink our teeth into!

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Proactive SQL Server
Management

We regularly review your SQL Server for critical environment metrics such as top wait conditions, expensive transactions, missing indexes and more!

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Professional Advice

Leverage our years of experience in enterprise SQL Server infrastructure management in the design and implementation of your next SQL Server solution!

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Priority Support

As a managed services client you receive your own priority support email address, which escalates directly to our on-call DBA support.

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Monthly Reports

Our monthly reporting details any incidents received during the month, along with our proactive management findings.

Help is just a Few Clicks Away!

Emergency Support Package. Guaranteed 1 Hour Response Time. 2 Hours Priority Support Included!

Why Clients Work With Us

EMERGENCY SUPPORT PACKAGES ESCALATE IMMEDIATELY TO OUR 24*7 ON-CALL DBA SERVICE! WE GENERALLY RESPOND WITHIN MINUTES.

Contact DBA Services

We typically respond within minutes.

Contact Us

Professional SQL Server Database Administration Services, because we believe every business deserves to have a specialist DBA.

QAssure # 16602. GITC #Q-6452

Office Location
2/67 Dennis Rd,
Springwood QLD,
Australia 4127

Postal Address
PO Box 1208,
Fortitude Valley,
QLD Australia 4006

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